ELECTRICAL SYSTEM
Description:Back up camera failed to engage when I was in reverse and backing out of a parking spot. I came close to hitting a vehicle which was moving behind me. Once my vehicle was home, parked and turned off, the monitor screen remained backlit and became quite warm to the touch. No messages/warnings appeared in advance to indicate backup camera failure. I did contact our local Jeep dealer and the assistant service manager took a report upon our insistence. The vehicle was 250 miles outside of the 36,000 warranty window. They would not even look at vehicle until appt. 8 days out. We researched online and found other owners of 2018 Jeeps had the same issue and they solved it themselves by disconnecting the battery cables allowing the electric system to 'reboot'. We tried and it was successful. We were concerned not only about the safety of not having a back up camera engaged and working, but also about the continued warming of the dash area in a parked, turned off car.
| Year | 2018 |
| Make | JEEP |
| Model | Grand Cherokee |
| Trim | WK |
| Type | SUV |
| Doors | 4 |
| Engine Cylinders | 6 |
| Engine Config | V engine |
| Displacement (L) | 3.6 |
| Engine HP | 295 |
| Transmission | Auto |
| Drivetrain | 4WD |
| Fuel Type | Gasoline |
| Final Assembly | United States |